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Transaction Limits

Dear Valued Customers,

We would like to inform you that the transaction limits for the following have been set, as per the ‘Directive #5/075’ by the Payment System Department of the Nepal Rastra Bank dated 31st of Ashadh, 2076 in regard to the transaction limit from electronic channels to be effective from 2nd of Ashwin, 2076. These Transaction Limits vary based on the verification of the users KYC (Know Your Customer) form.

Maximum Wallet Balance at the End of the Day:

Users are allowed to hold balance in their wallet, as per the slab at the end of the day. Users should spend or withdraw any excess balance exceeding the limit before the day ends:

Description KYC Verified KYC Unverified
Maximum Wallet Balance at EOD NRS. 25,000/- NRS. 9,999/-

Wallet to Wallet Transfer:

Users can expedite Wallet to Wallet (P2P) transfers as per the below limit threshold:

Description KYC Verified KYC Unverified
Maximum Transaction Amount Per Transaction NRS. 10,000/- NRS. 1,000/-
Maximum Transaction Amount Per Day NRS. 25,000/- NRS. 1,000/-
Maximum Transaction Count Per Day 5 2
Maximum Transaction Amount Per Month NRS. 50,000/- NRS. 2000/-
Maximum Transaction Count Per Month 10 5

Cash in from Paywell Nepal 'Cash In' Agents:

Users can expedite cash in transfers as per the below limit threshold:

Description KYC Verified KYC Unverified
Maximum Transaction Amount Per Transaction NRS. 10,000/- NRS. 5,000/-
Maximum Transaction Amount Per Day NRS. 25,000/- NRS. 5,000/-
Maximum Transaction Amount Per Month NRS. 50,000/- NRS. 20,000/-

Payment Transaction Limits:

Users can make payments, as per the billed amount by the merchants. However, unverified users won't be able to transact more than Rs. 5000/- per month.

Wallet to Bank Withdrawal:

Users can withdraw amount available in the wallet to any bank account to our listed Member Banks. However, if users withdraw multiple times to the same bank account, the following limitations are levied:

Description KYC Verified
Maximum Transaction Amount Per Transaction NRS. 25,000/-
Maximum Transaction Amount Per Day NRS. 25,000/-
Maximum Transaction Count Per Day 4
Maximum Transaction Amount Per Month NRS. 50,000/-
Maximum Transaction Count Per Month 10

Note: Unverified users won't be allowed to perform withdrawal transaction.

Thank You

PayWell Nepal Pvt. Ltd.